The Art of Leadership: Small Things, Done Well

by Michael Lopp

Take Aways

Mangers must listen to employees, prepare well for meetings and handle problems with a cool head.

Managers must carry out frequent performance evaluations.

Effective time management is crucial for managers.

Managers who gain promotion to the director level must manage expectations, delegate and always be recruiting.

Directors must run efficient meetings, work well with remote employees and provide constructive feedback.

Executives should smooth the gaps among different cultures within the company.

Executives benefit from having a mentor.